Front Office Executive

2 days ago

Bannerghatta Road Bengaluru Karnataka, India Park Avenue Hotel Full time

**Front Office Executive - Park Avenue Hotel (Bannerghatta Road, Bangalore)**

**Location**: Bannerghatta Road, Bangalore

**Job Type**: Full-time
**Experience**: 1-3 years (Hotel industry preferred)

**About Us**

We are excited to launch our 4th property in Bangalore, located on the bustling Bannerghatta Road. We're looking for enthusiastic and guest-focused professionals to join our team and help us deliver exceptional hospitality experiences.

**Key Responsibilities**
- Greet and assist guests during check-in and check-out with professionalism and warmth.
- Manage room bookings and reservations efficiently using cloud-based hotel software.
- Address guest queries, requests, and concerns promptly to ensure satisfaction.
- Coordinate with housekeeping and maintenance to ensure timely room readiness.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Handle billing, invoicing, and payment processes accurately.
- Provide concierge-level assistance with information on transport, attractions, and services.
- Ensure adherence to standard operating procedures and hotel policies.

**Requirements**:

- 1-3 years of front office or receptionist experience in the hospitality industry.
- Familiarity with cloud-based hotel management systems (e.g., eZee, Cloudbeds, Hotelogix, etc.) is preferred.
- Strong verbal and written communication skills.
- Ability to handle guests with professionalism, patience, and empathy.
- Willingness to work in shifts, including weekends and holidays.
- A positive attitude and team spirit.

**What We Offer**
- Competitive salary and benefits.
- Growth opportunities within a rapidly expanding hospitality group.
- A collaborative and supportive work environment.

Pay: ₹27,000.00 - ₹29,000.00 per month

Work Location: In person

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