Debt Collection Executive

6 days ago

Remote, India ENTITLED SOLUTION Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound collection calls to customers regarding overdue accounts.
- Explain repayment terms and negotiate payment plans as per company policy.
- Record call details and update the system with accurate remarks.
- Maintain daily/weekly call logs and collection reports.
- Escalate complex cases to the senior collection team or legal team when required.
- Meet daily and monthly collection targets.

**Requirements**:

- Minimum qualification: 12th pass or Graduate.
- Proven experience in collections, customer service, or telecalling is a plus.
- Strong communication skills in Hindi, English, and regional languages.
- Ability to handle rejection and pressure calmly.
- Familiarity with MS Excel, CRM tools, or collection software is an advantage.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home

Application Question(s):

- Are you Dra Certified?
- What are the Bucket size have you managed?
- Have you worked on Personal loans recovery?
- Do you have a personal laptop with good internet Connections?

**Experience**:

- Debt recovery: 1 year (required)
- Debt collections: 1 year (required)

Work Location: Remote

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