Debt Collection Executive

2 weeks ago


Remote, India ENTITLED SOLUTION Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Summary:

We are looking for a Debt Collection Executive (Telecaller) to contact customers and collect outstanding payments. The ideal candidate should be confident, persuasive, and capable of handling difficult conversations with professionalism.

Key Responsibilities:

  • Make outbound collection calls to customers regarding overdue accounts.
  • Remind and follow up with defaulters via calls, SMS, and emails.
  • Explain repayment terms and negotiate payment plans as per company policy.
  • Record call details and update the system with accurate remarks.
  • Maintain daily/weekly call logs and collection reports.
  • Escalate complex cases to the senior collection team or legal team when required.
  • Meet daily and monthly collection targets.

Requirements:

  • Minimum qualification: 12th pass or Graduate.
  • Proven experience in collections, customer service, or telecalling is a plus.
  • Strong communication skills in Hindi, English, and regional languages.
  • Ability to handle rejection and pressure calmly.
  • Familiarity with MS Excel, CRM tools, or collection software is an advantage.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Internet reimbursement
  • Provident Fund
  • Work from home

Application Question(s):

  • Are you Dra Certified?
  • What are the Bucket size have you managed?
  • Have you worked on Personal loans recovery?
  • Do you have a personal laptop with good internet Connections?

Experience:

  • Debt recovery: 1 year (Required)
  • Debt collections: 1 year (Required)

Work Location: Remote



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