Debt Collection Executive

7 days ago


Remote, India ENTITLED SOLUTION Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Summary:

We are looking for a Debt Collection Executive (Telecaller) to contact customers and collect outstanding payments. The ideal candidate should be confident, persuasive, and capable of handling difficult conversations with professionalism.

Key Responsibilities:

  • Make outbound collection calls to customers regarding overdue accounts.
  • Remind and follow up with defaulters via calls, SMS, and emails.
  • Explain repayment terms and negotiate payment plans as per company policy.
  • Record call details and update the system with accurate remarks.
  • Maintain daily/weekly call logs and collection reports.
  • Escalate complex cases to the senior collection team or legal team when required.
  • Meet daily and monthly collection targets.

Requirements:

  • Minimum qualification: 12th pass or Graduate.
  • Proven experience in collections, DPD Buckets, customer service, or tele calling is a plus.
  • Strong communication skills in Hindi, English, and regional languages.
  • Ability to handle rejection and pressure calmly.
  • Familiarity with MS Excel, CRM tools, or collection software is an advantage.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund
  • Work from home

Application Question(s):

  • What are the bucket size have you managed?
  • Have you worked on Personal loans?
  • What regional languages do you know?
  • Are you DRA (Debt Recovery Agency) Certified?

  • Do you have a personal laptop with good internet Connections?

Experience:

  • Debt Recovery: 1 year (Required)
  • Debt Collections: 1 year (Required)
  • Collections Management: 1 year (Required)

Work Location: Remote



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