
Debt Collection Executive
3 weeks ago
Job Summary:
We are looking for a Debt Collection Executive (Telecaller) to contact customers and collect outstanding payments. The ideal candidate should be confident, persuasive, and capable of handling difficult conversations with professionalism.
Key Responsibilities:
- Make outbound collection calls to customers regarding overdue accounts.
- Remind and follow up with defaulters via calls, SMS, and emails.
- Explain repayment terms and negotiate payment plans as per company policy.
- Record call details and update the system with accurate remarks.
- Maintain daily/weekly call logs and collection reports.
- Escalate complex cases to the senior collection team or legal team when required.
- Meet daily and monthly collection targets.
Requirements:
- Minimum qualification: 12th pass or Graduate.
- Proven experience in collections, customer service, or telecalling is a plus.
- Strong communication skills in Hindi, English, and regional languages.
- Ability to handle rejection and pressure calmly.
- Familiarity with MS Excel, CRM tools, or collection software is an advantage.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home
Application Question(s):
- Are you Dra Certified?
- What are the Bucket size have you managed?
- Have you worked on Personal loans recovery?
- Do you have a personal laptop with good internet Connections?
Experience:
- Debt recovery: 1 year (Required)
- Debt collections: 1 year (Required)
Work Location: Remote
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