
Calling Process Wfh
7 days ago
**Responsibilities**:
- Making outbound calls to clients and assisting them with their inquiries
- Receiving and resolving customer complaints
- Updating customer records as required
- Providing exceptional customer service and ensuring customer satisfaction
- Identifying and escalating priority issues as required
- Managing customer accounts and ensuring compliance with company policies and procedures
- Performing other related duties as assigned
**Requirements**:
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Experience in customer service and call center operations preferred
- Ability to work independently with little supervision
- Strong attention to detail and accuracy
- Ability to identify and solve problems quickly and effectively
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Call Quality Evaluation Specialist
3 days ago
Nagpur, Maharashtra, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionTo deliver exceptional customer experiences, we are seeking a dedicated professional to fill the role of Call Quality Analyst.As a key member of our team, your primary responsibility will be to listen to and evaluate recorded sales calls against defined quality standards. This will involve:Identifying strengths and weaknesses in sales...
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Voice Process Supervisor
4 days ago
Nagpur, Maharashtra, India beBeeManagement Full time ₹ 8,00,000 - ₹ 12,00,000Senior Process Manager Job SummaryOversee the day-to-day operations of our voice process, encompassing inbound, outbound, tele-sales, and customer support. Lead a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) & Service Level Agreements (SLAs). Monitor call quality, customer satisfaction, and agent...
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Process Associate
3 days ago
Nagpur, India Swarag Care Connect Private Limited Full timeCompany Description Swarag BPO is a dynamic and client-centric Business Process Outsourcing (BPO) firm dedicated to delivering exceptional customer service solutions. We specialize in providing tailored voice and chat customer support services that help businesses enhance their customer experiences and streamline operations. Our passion for excellence and...
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Process Trainer Bpo
5 days ago
Nagpur, India CareerGo Staffing Solutions Full timeTrainer_BPO Job Details & Requirements Designation: Trainer_BPO Experience - 2 Years of Experience (Minimum) Qualification - Any Graduate/HSC **Salary**: ₹25,000 - ₹30,000 per month We are looking for a trainer to train our customer support group (outbound and inbound teams) on the following, Call handling process Soft skills Communication...
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Tele Calling Executive
7 days ago
Nagpur, India Eros Hyundai Full timeResponsibilities: - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...
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Call Centre Associate Male
4 days ago
Nagpur, India Prime Placement Full timeHiring for BPO Associate Male / Female language : Hindi English Qualification : 12th above for calling and mailing Process experience : 6m to 2 yr salary : 15 to 17k location : Trimurti Nagar Nagpur Contact : HR Pratiksha +91-XXXXXXXXXX **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Nagpur,...
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Sign Language Communication Specialist
4 days ago
Nagpur, Maharashtra, India beBeeInterpreter Full time ₹ 8,00,000 - ₹ 12,00,000Job Opportunity: Sign Language InterpreterAbout the Role:We are actively seeking a qualified Language Interpreter to work with French, Bengali, and Nepali languages.The ideal candidate will possess experience in interpretation or be a recent graduate looking to gain experience.Shifts include 5 days of working and 2 rotational week offs, with the flexibility...
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Strategic Process Expert
7 hours ago
Nagpur, Maharashtra, India beBeeInvestment Full time ₹ 14,91,799 - ₹ 25,12,199We are seeking an experienced professional to join our Investment Banking Operations team as a Process Manager. In this role, you will play a key part in improving processes and controls that enable business growth and scalability.Your primary responsibility will be to work with client partners to monitor and capture data from various global functional teams...
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Call Center Executive for Voice Process
4 days ago
Nagpur, India TEAM MYRIADS IT PVT LTD Full time!! Team Myriads IT Pvt Ltd !! Profile: - Customer Sales Executive Shift Timings: - 9:00 pm - 6:30 am (Night Shift Only) Education: Undergraduate/ Graduate from any stream Salary - 12,000/- To 30,000/- per month. Experience: - Freshers and experienced both can apply. Skills: -Should have excellent communication skills in English Gender: -Male/Female...
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Tele Calling Executive
2 days ago
Sadar, Nagpur, Maharashtra, India FiatPayments pvt ltd Full timeJob Title**:Telecaller - Pre-Engineered Buildings (PEB)** **Key Responsibilities**: - Conduct outbound calls to potential clients in the construction and architecture industries to generate leads and promote our PEB solutions. - Maintain a strong understanding of our PEB offerings, including materials, design specifications, and technical details. -...