E-commerce & Operations Executive

5 days ago

Pune Maharashtra, India Bora Exim Pvt Ltd Full time

**Job Overview**:
**Key Responsibilities**:
**E-commerce Management**:

- Manage product listings, inventory, pricing, and promotions across marketplaces like Amazon, Flipkart, BlinkIt, JioMart, and company website.
- Monitor daily orders and ensure timely processing and dispatch.
- Coordinate with customer support for returns, cancellations, and escalations.
- Track performance metrics (orders, returns, seller ratings, etc.) and provide reports.

**Warehouse & Logistics Coordination**:

- Communicate with the warehouse team for stock availability, dispatch timelines, and packaging guidelines.
- Ensure proper stock inward/outward documentation and order fulfillment accuracy.
- Coordinate with courier partners for pickups, deliveries, and reverse logistics.

**Sales & Operations Support**:

- Assist in planning and execution of offline sales initiatives like B2B dispatches, or retail requirements.
- Ensure proper stock reconciliation between warehouse, online, and offline channels.
- Maintain operational SOPs and help improve efficiency in the order-to-fulfillment cycle.

**Qualifications & Skills**:

- Bachelor's degree in Business, Commerce, or a related field.
- 3-5 years of experience in E-commerce Operations or similar roles.
- Knowledge of online platforms (Amazon Seller Central, Flipkart Seller Hub, etc.).
- Proficiency in MS Excel, Google Sheets, and order management systems.
- Strong communication and coordination skills.
- Ability to work in a fast-paced, multi-tasking environment.

**Nice-to-Have**:

- Experience with Shopify, WooCommerce, or other CMS platforms.
- Exposure to inventory management software or ERP tools.
- Familiarity with performance dashboards, sales analytics, and reporting.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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