Customer Support Executive

2 days ago

Gayatri Nagar Nagpur Maharashtra, India Technobase IT Solutions Pvt. Ltd. Full time

Proven experience (of say 1-4 years) in a customer success, account management, or similar client-facing role within the B2B fintech/finance industry.
- Strong understanding of financial technology products and services; familiarity with SaaS solutions is a plus.
- Excellent communication skills with the ability to build rapport and maintain strong relationships with clients.
- Demonstrated ability to manage multiple clients and prioritize tasks in a fast-paced environment.
- Analytical mindset with the ability to interpret data and deliver actionable insights to clients.
- Proactive attitude with a focus on problem-solving and achieving client success.
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field is preferred.
- Experience with Inbound/outbound customer success or proactive customer engagement strategies is highly desirable.
- Understanding of technology would be an added advantage

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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