Customer Support Executive

3 days ago


Nagpur Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

**Job Title**: Customer Support Executive (CSE)
**Location**: JT
**Shift Timing**: 10:30 AM to 7:00 PM
**Experience**: 1 to 2 years
**Salary**: ₹15,000 - ₹18,000 per month
**Gender Preference**: Male / Female

**Key Responsibilities**:

- Make outbound follow-up calls to customers regarding the delivery status of trucks and parcels.
- Coordinate with internal teams to track and update delivery information.
- Handle customer queries and resolve issues efficiently and professionally.
- Maintain detailed and accurate records of customer interactions and updates.
- Provide timely feedback to the operations team for improvement.

**Requirements**:

- Minimum 1 year of experience in customer support or a similar role.
- Strong communication skills in Hindi and basic English.
- Basic computer knowledge and experience in handling call logs or CRM software is a plus.
- Ability to handle pressure and work in a fast-paced environment.
- Punctual, disciplined, and team-oriented.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7378998322



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