
Customer Support Executive
6 days ago
Job Title: - Customer Support Executive
Job Location: - MIHAN, Nagpur
Skills Required: - Excellent English Communication Skills
Qualification Required: - **Graduate BSC background**
Eligibility : Fresher or 6 months experience (Preferable)
Shifts: - 24*7 Rotational (Night shifts are mandate)
**Salary**: - ₹12,000 - ₹16,000 per month
Benefits:
- Free pick up and drop service by the company within city limit.
Roles and Responsibilities:
- Ability to effectively communicate his/her thoughts in a well-organized manner **Excellent, live writing skills.**:
- Should be ready to work for the Voice process
- Must have good communication skills in English with fluency.
- Clarity of speech and thought is expected with basic computer knowledge.
- **Ready for rotational shifts & rotational week offs.**:
- **Immediate joiners Preferred.**
Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back-and-forth conversation with a customer
- Excellent sales service to ensure high levels of customer satisfaction
- Assess customers needs and provide assistance and information on product features
- Remain knowledgeable on products and discuss available options
- Process POS (point of sale) purchases. Cross sell products.
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers.
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹17,000.00 per month
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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