Customer Support Executive

1 week ago

Nagpur Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time

Customer service executives need a combination of communication, problem-solving, and technical skills. They should also be able to analyze information, identify what various parties prioritize, and resolve issues in a congenial manner
- **Issue resolution**:Diagnose problems, offer solutions, and follow up to ensure issues are resolved.
- **Record keeping**:Maintain accurate records of customer interactions, including inquiries, solutions, and follow-up actions.
- **Customer feedback**:Gather and analyze customer feedback to improve products and services.
- **Building relationships**:Provide customers with a positive and personalized experience to promote loyalty and retention.
- **Collaboration**:Work with other teams, such as technical support, sales, or product development, to resolve customer issues.

Kindly share your resume on these whatsapp numbers:
Sachin - 7387920199

Kokila - 9356332654

**Job Type**: Contractual / Temporary
Contract length: 20 days

Pay: ₹350.00 - ₹400.00 per day

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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