B2b Sales Officer

2 weeks ago

Mumbai Maharashtra, India ixamBee Full time

About us:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.

Job Description for a Lead Generation Specialist

**Responsibilities**:

- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
- Should have previous experience in Renewals and upselling

**Requirements**:

- HSC with Minimum 6 months experience in Business Development/Inside Sales/B2B Sales/ Lead Generation
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.

Shift Timings: 10 AM - 7 PM

Weekend Off: Saturday/Sunday Off

Job Location: Bhayander (West), Mumbai

**Job Type**: Full Time

ixamBee hiring on behalf of Epicenter

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Lead generation: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 03/09/2024

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