Workforce Planning Associate

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visas Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business and prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future.
The Workforce Planning Associate role resides on the Corporate IT (CIT) Business Operations team and supports contingent hiring for the entire CIT organization. The position requires an experienced business management professional with the ability to seamlessly flex between the strategic and the tactical. This position interacts with a wide range of stakeholders both within CIT and with cross-functional teams, including project managers, Finance, HR, as well all people managers.

**Essential Functions**
- Assist with critical workforce management functions, including the end-to-end process of planning, forecasting, executing, tracking and reporting activities. Partner closely with HR, Contingent Workforce Office and Talent Acquisition partners, in collaboration with CIT senior leadership, to support the overall Visa and CIT organizational goals and needs.
- Develop KPIs, dashboards, and other business management tracking mechanisms to provide visibility to key stakeholders on large scale programs.
- As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale.
- Provide oversight and coordination of processes to ensure financial objectives are met, including month end close, Quarterly Forecast and Annual planning and reporting requirements.
- Assist with Executive reporting and operational Technology metrics focusing on continuous improvement and evolution to maximize decision making and executive visibility.
- Build processes that meet CITs business objectives and ensure compliance and completeness.
- Guide CIT through processes that help them come to solutions and make decisions.
- Support broader day-to-day business management functions to support the efficient functioning of the Corporate IT organization.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
**Qualifications**

Basic Qualifications
- Associate: Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications
Associate: 2 or more years of work experience
- Must have high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented, and often time ambiguous environment.
- Relevant work experience in a Workforce Planning or Business Operations context
- Attention to detail and analytical rigor, as well as the ability to synthesize and streamline information for executive reporting.
- Proven ability to improve efficiency, consistency and collaboration within the CIT organization and other key cross-functional stakeholders.

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.