Customer Success Associate
13 hours ago
Key Responsibilities:
- Serve as the primary point of contact for assigned customer accounts, ensuring seamless communication and relationship management.
- Drive customer satisfaction, retention, and renewals by understanding client needs.
- Coordinate with internal teams to ensure timely resolution of issues, proactive incident communication, and smooth onboarding/migrations.
- Conduct regular business reviews and performance tracking, monitoring SLAs, service uptime, and customer health metrics.
- Identify and execute upsell and cross-sell opportunities.
- Act as a customer advocate internally & share insights and feedback.
- Maintain accurate records & reports.
**Requirements**:
- Bachelor’s degree in IT, or related field (MBA preferred).
- 0-2 years of experience in Customer Success / Account Management in IT, Cloud, or Data Center industries.
- Strong understanding of Cloud, Colocation, Networking, and Managed Hosting services.
- Excellent communication, negotiation, and presentation skills.
- Hands-on with CRM tools.
- Ability to handle multiple accounts.
- Problem-solving approach.
**Job Types**: Full-time, Internship
Pay: From ₹200,000.00 per year
Work Location: In person
-
Customer Success Associate
2 weeks ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBA Pabbly Full time**Customer Success Associate (CS - L1) An entry-level position in the customer support department. The Customer Success Associate (CS - L1) will be responsible for providing technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to handle complex queries effectively. Seeking guidance and mentoring from...
-
Associate - Customer Success Growth
2 weeks ago
Bhopal, Madhya Pradesh, India Kadel Labs Full time**Associate - Customer Success Growth (CSG)** **About Kadel Labs**: Kadel Labs is a global software technology systems incubator. We began our operations in 2017 and we plan to grow organically by providing excellent value proposition to our clients. DigiClave, ElastiCrew, DialPlug, Bytegage and MedHealth are some of our top startups.At the core, we are a...
-
Customer Success Representative
2 weeks ago
Indore, Madhya Pradesh, India AiTrillion Full timeAs a **Customer Success Executive** at AiTrillion, you will play a critical role in ensuring the long-term satisfaction and success of our clients. You will be responsible for onboarding new clients, providing ongoing support, and acting as a bridge between the customers and our internal teams to ensure they receive maximum value from our platform. Your...
-
Customer Success Executive
4 days ago
Indore, Madhya Pradesh, India EngineerBabu Full time**Customer Success Executive (Day Shift)** **Location**: Indore (Onsite) **Experience**:1-3 Years (mandatory)** **Industry**: IT Services / SaaS / Product Development **About EngineerBabu** EngineerBabu is a **trusted technology partner** with 10+ years of experience delivering world-class digital products for startups, enterprises, and global brands. We...
-
Customer Success Executive
4 days ago
Indore, Madhya Pradesh, India Green Web software Development Pvt. Ltd. Full time**Job Title**: Customer Success Executive (Female) **Company**: GWS Teleservices **Salary**: Up to ₹20,000 per month **Location**:Vijay Nagar, Indore** **Contact**: 7880105201 **Job Overview** GWS Teleservices is hiring a **female Customer Success Executive** to manage relationships with both existing and new customers. The role involves handling...
-
Customer Success Associate
4 days ago
Vijay Nagar, Indore, Madhya Pradesh, India Elite Manpower and training academy Full timeRole: Inside Sales AssociateEligibility: Graduates with minimum 6 months of documented experience in telesales, Fluent English communication skillsWork Mode: 6 days working | Morning ShiftsCompensation:CTC: ₹22,000 (In-hand ~₹17,000) to ₹30,000 (In-hand ~₹25,000)Incentives: ₹5,000 monthly (performance-based)Additional Benefit: ₹500 in...
-
Customer Success Associate
2 weeks ago
Indore, Madhya Pradesh, India Dozee Full time**Key Responsibilities**: **Short Info** - Posted: 0 day(s) ago- Work Location: Indore- Qualifications: Any qualification other than B.Tech/ B.E./ B.Sc- Experience: 1 Years - 0 Months To 3 Years - 0 Months
-
Customer Support Associate
1 week ago
Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time**Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles with leading BPO company in Indore. These roles are ideal for **freshers looking...
-
Customer Service Associate
2 weeks ago
Indore, Madhya Pradesh, India Rsqure Info Services Full timeDesignation - Customer Service Associate. Profile - Domestic Voice Process Roles and Responsibilities: - Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing...
-
Customer Support Associate
6 days ago
Indore, Madhya Pradesh, India Talentinsightful Full timeJob Title: Customer Support Associate **Location**: Work From Home **Company**: Talentinsightful **Department**: Customer Support **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: Flipkart, India’s leading e-commerce platform, is seeking a dedicated and customer-focused individual to join our dynamic customer support...