Guest Service Associate

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area....

Key Responsibilities: * Greet and welcome guests in a friendly and professional manner. * Verify guest reservations and ensure accuracy in registration details. * Respond to guest queries and resolve complaints in a timely and courteous manner. * Manage room assignments based on guest preferences and availability. * Process payments and maintain accurate...

Job title: Guest service associate(Female) Job Location: Kothamangalam Key Responsibilities: Greet and welcome students, parents, and visitors in a professional and friendly manner. Respond to phone calls, emails, and walk-in inquiries with accurate information. Schedule appointments and maintain visitor records. Coordinate with counselors and support teams...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

Greeting & Serving Guest Order Management Customer Service Cleanliness and Hygine Communication Teamwork Food Safety knowledge Job Type: Full-time Pay: ₹16, ₹17,000.00 per month Benefits: Food provided Provident Fund Work Location: In person

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

Guest Management Order Taking Menu knowledge Team Player **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule - Food provided Schedule: - Rotational shift - Weekend availability Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

Location: The Postcard Mandalay Hall, Kochi Department: Front Office / Guest Relations Reports To: Front Office Manager / General Manager About The Postcard Hotel The Postcard Hotel is a collection of intimate luxury hotels, offering personalized hospitality, immersive local experiences, and timeless design. At The Postcard Mandalay Hall, Kochi, we...

Qualification - Diploma / Degree in hotel management - Deliver the company experience for guests. - Work with the hotel team to create the company experience for guests. - Follow up with guests with additional services that enhance the guests’ experience. - Handle guest requests professionally and/or refer as appropriate. - Assist service team as necessary...