Servicenow Cmdb Associate 2

Req ID: 126369
Remote Position: No
Region: Asia
Country: India
State/Province: Chennai
City: Guindy, Chennai

**General Overview**:
Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Associate (AST)
Job Title: Associate, IT Solutions
Job Code: AST-ITM-SOLN
Job Level: Band 6
Direct/Indirect Indicator: Indirect

**Summary**:
**Detailed Description**:
**Responsibilities**:

- Participate in the full lifecycle of ServiceNow development, including requirements gathering, design, development, testing, and deployment.
- Assist in the configuration and customization of the ServiceNow platform, including forms, lists, workflows, business rules, UI policies, and notifications.
- Support the administration and maintenance of the ServiceNow platform, including user and group management, security configurations, and system updates.
- Troubleshoot and resolve ServiceNow-related issues, providing timely and effective support to end-users.
- Create and maintain technical documentation for ServiceNow configurations, customizations, and processes.
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions within ServiceNow.
- Stay up-to-date with the latest ServiceNow features, functionalities, and best practices.
- Participate in testing and quality assurance activities to ensure the stability and reliability of ServiceNow solutions.
- Contribute to the continuous improvement of our ServiceNow platform and processes.

**Knowledge/Skills/Competencies**:
**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong foundational understanding of IT concepts, including software development principles, database concepts, and network fundamentals.
- Familiarity with web technologies such as HTML, CSS, and JavaScript is a plus.
- Exposure to or interest in cloud-based platforms and SaaS solutions.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and a commitment to quality.
- Effective communication and interpersonal skills, with the ability to collaborate effectively within a team.
- A proactive and eager attitude towards learning new technologies and processes.
- Ability to manage time effectively and prioritize tasks.**Bonus Points**:

- Any prior exposure to the ServiceNow platform (e.g., through academic projects or internships).
- Basic understanding of ITIL framework.
- Familiarity with scripting languages beyond JavaScript.

**Typical Experience**:

- Entry level to 1 year;Experience in similar roles

**Typical Education**:

- Bachelors Degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography

**Notes**:
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.