Servicenow CMDB

2 days ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 14,40,000 - ₹ 30,00,000 per year

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: ServiceNow CMDB

Experience Range: years

Location: Chennai

Must Have:

  • Discovery Overview
    • Discovery Schedules Creation
    • Pre-requisites for Discovery and its configurations
    • Discovery Issues Troubleshooting
    • Discovery Reconsolidation Rules for Effective CMDB
    • Complete Hands-on Experience on Developing CMDB using different end points like Private/Public cloud, Intune, NOC, Matrix 42, On-Prem customer environment.
    • Service Mapping Overview
    • Pre-requisites for Service Mapping and its configurations
    • Service Mapping Configuration Via Manual
    • Service Mapping Configuration Via Automatic
    • CI Relationships
    • Reports and Dashboards

Good to Have:

Minimum 2 mandate details are mandate with two or 3 liners

  1. CSDM, Mobile Application and Performance Analytics in ServiceNow
    • Knowledge of the ITIL framework, vocabulary and best practices

Essential:

  • Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines.
  • Work closely with the team for this new implementation until successful Go-live.
  • Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team.
  • Ensures that all requests from users for assistance are handled promptly and effectively

Minimum Qualification:

  • 15 years of full-time education
  • Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

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