Customer Support Executive

2 weeks ago


Ghatkopar Mumbai Maharashtra, India Aura Hearing Care Pvt Ltd Full time

**Key Responsibilities**:

- Resolve customer issues, complaints, or concerns in a polite and timely manner, escalating to senior management when necessary.
- Provide accurate product or service information to customers.
- Actively promote and upsell products and services during customer interactions to achieve sales targets.
- Identify opportunities for cross-selling and upselling based on customer needs and preferences.
- Meet and exceed monthly and quarterly sales targets, including revenue and number of units sold.
- Track and report on sales performance metrics and customer feedback.

Langauges - English, Hindi & Marathi

Salary - 20K to 25K

If interested share your resume on 9321900599

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Telugu (required)

Work Location: In person



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