Customer Support Dentist

6 days ago


Ghatkopar Mumbai Maharashtra, India MakeO Toothsi Full time

Job Description - Customer Support Dentist
Location: Ghatkopar, Mumbai

About MakeO Toothsi MakeO is transforming the beauty and wellness space with tech-enabled, at-home solutions for dental and skin care. At Toothsi, we’re building India’s most trusted smile makeover brand — and retention is at the heart of that journey. We’re looking for a CRM expert who can turn data into delight, and lifecycle marketing into lasting relationships.

Key Responsibilities
Managing virtual dental queries and escalations to ensure timely and effective patient support.

Conducting video consultations with patients to monitor and guide treatment progress.

Handing dental-related queries via chat, providing accurate information and prompt resolutions.

Conducting regular follow-ups with patients and coordinating with internal departments to ensure end-to-end resolution of patient queries.

Pay: ₹27,000.00 - ₹29,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person


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