CRM Executive

6 days ago

Mulund Mumbai Maharashtra, India Systematic Wires Pvt Ltd Full time

Our company is growing fast and needless to say our leadership team is growing fast personally and professionally. If you are not afraid taking challenges head-on, learning on the job and looking to make a real impact at work - Syscon is the place to be

**Key Responsibilities**:
Job Title: CRM Executive

Location: [Location]

Company Overview:
[Insert brief description of the company]

Position Overview:
Key Responsibilities:

- Manage and maintain the CRM database, ensuring data accuracy and completeness.
- Segment customer data effectively to target specific demographics or customer groups.
- Monitor and analyze CRM campaign performance, providing insights and recommendations for optimization.
- Collaborate with marketing and sales teams to ensure CRM strategies align with overall business objectives.
- Assist in the development of customer journey maps and personas to enhance understanding of customer needs and behaviors.
- Respond to customer inquiries and feedback received through CRM channels in a timely and professional manner.
- Conduct regular audits of CRM data and processes to identify areas for improvement and implement necessary changes.
- Stay updated on industry trends and best practices in CRM management to continually enhance strategies and tactics.

Qualifications:

- Bachelor's degree in Marketing, Business Administration, or a related field.
- Experience (1 year to 3 years) working in CRM management or a similar role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Excel.
- Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Detail-oriented with strong organizational and time management abilities.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Prior experience in e-commerce or retail industries is a plus.

**Skills**:
1. Communication

2. Multi-Tasking

3. Problem solving

4. Self-Motivated

5. Presentation skills

1. Confident

2. System Oriented

3. Sharp Minded

4. Committed

1. High energy

2. Task -Master

3. Hard working

4. Mature

5. Good Background

**Salary**:

- 15000 to 25000 Per/month

**Location**:

- Mulund Mumbai

**Job Type**: - Full Time

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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