Patient Relation Officer
13 hours ago
Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly
♦ Conducts patient satisfaction surveys (for inpatients and outpatients) and issues accordingly analysis reports to manager for review and approval
♦ Responds to patients’ needs and assists them in completing their transactions at the different hospital departments
♦ Answers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between Departments when required
Industry : Hospital
Location : Chennai
Department : Media / Public Relations
Patient coordinator, Patient counsellor, Patient care
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have prior experience in hospital ?
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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