Patient Relation Officer

13 hours ago


Mylapore Chennai Tamil Nadu, India ScopeHR Services Full time

Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly

♦ Conducts patient satisfaction surveys (for inpatients and outpatients) and issues accordingly analysis reports to manager for review and approval

♦ Responds to patients’ needs and assists them in completing their transactions at the different hospital departments

♦ Answers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between Departments when required

Industry : Hospital

Location : Chennai

Department : Media / Public Relations

Patient coordinator, Patient counsellor, Patient care

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have prior experience in hospital ?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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