Guest Relation Executive in Patient

3 days ago


Pappanaickenpalayam Coimbatore Tamil Nadu, India GKNM HOSPITAL Full time

GR executive should meet the new patients and do any possible first-hand service steps.
- Check with the patient for their suggestions/complaints if any solve them and make sure they have a pleasant stay in the Hospital.
- Using a line of authority to communicate the suggestions/complaints to the respective department. Follow up with the respective department to fulfill the requirements of the patients.
- Timely submission of feedback analysis report to HOD.
- Coordinating with food services, housekeeping and admission departments on a day-to-day basis for smooth functioning and better patient care.
- Inform about the dial 77 service as one point contact for all the concerns and complaint handling on the patient's arrival.
- Check if adequate welcome amenities are available for the patients on arrival.

Pay: From ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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