Guest Relations Executive

3 days ago

Adyar Chennai Tamil Nadu, India Yash Dental - Adyar Full time

Job Title: Guest Relationship Executive

Location: Yash Dental Clinic, Adyar (Head Quarters)

Employment Type: Full-time

**Job Description**:
**Responsibilities**:

- Greeting patients and visitors in a warm and friendly manner upon their arrival.
- Managing patient appointments efficiently and effectively, ensuring proper scheduling and coordination.
- Answering phone calls and responding to inquiries promptly and professionally.
- Providing information to patients regarding clinic services, procedures, and pricing.
- Handling patient registration and maintaining accurate patient records.
- Coordinating with the dental team to ensure smooth patient flow and timely service delivery.
- Processing payments, issuing receipts, and managing billing inquiries.
- Maintaining cleanliness and organization at the front desk area.
- Assisting with administrative tasks as needed, including filing, data entry, and inventory management.
- Upholding confidentiality and adhering to HIPAA regulations in handling patient information.

**Requirements**:

- Prior experience as a Front Office Executive in the hospitality or hospital industry is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and accuracy in administrative tasks.
- A pleasant demeanor and customer service-oriented attitude.
- Flexibility to work occasional evenings or weekends, as needed.
- Educational qualification in hospitality management, administration, or a related field is an advantage.

**Contact Information**: For inquiries, please contact Vijay Prakash, Manager - HR, at +91 70925 77000

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Front Office Receptionist: 2 years (preferred)

Work Location: In person

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