Guest Relations Executive

1 week ago


Coimbatore, India We Little Full time

WE Little is a women-only organization

**Responsibilities**
- Help prepare welcome folders with collateral
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with patients
- Offer assistance with certain tasks
- Address customer complaints and escalate when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Requirements and skills**
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred

**Salary**: ₹8,086.00 - ₹31,816.90 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus



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