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Customer Service Associate

3 weeks ago

PimpriChinchwad Maharashtra, India Katariya International Full time

Provide accurate information about products and services.
- Resolve customer complaints and issues promptly and efficiently.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved.
- Collaborate with other departments to improve customer experience.
- Stay updated on product knowledge and company policies.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,569.06 - ₹33,406.98 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Location**:

- Pimpri-Chinchwad, Maharashtra (required)

Work Location: In person