Customer Support Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

Grad Fresher/EXP 2020 passing& above NIGHT SHIEFT FIX 2 WAY CAB 5 days working /2 week off rotetional SALARY-22 K IN-HAND+10k incentive quarterlyPUNE- Hinjawadi Wp or Call HR. NITESH APPLY ONLY INTRESTED Required Candidate profileUS ANALYST PROCESS-CUSTOMER SUPPORT INBOUND/OUTBOUND/BLENDED NEED GOOD ENGLISH SPEAKING (IMP)

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalism.Collaborate with cross-functional teams to ensure timely resolution of issues.Handle a...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

Company DescriptionAt Addeez, we are revolutionizing the way you care for your vehicle. We bring together car detailing studios, economical car wash centers, and local detailing studios onto one seamless platform. Our mission is to make car care accessible and hassle-free, allowing you to book the best services with just one click. Addeez connects you with...

Key Responsibilities - Handle incoming queries via *phone, email, chat, social media* - Resolve complaints & issues fast, keeping customers happy - Provide accurate product/service info & troubleshoot - Escalate complex cases to senior team/management - Log interactions in CRM, maintain clean records - Meet SLA & satisfaction targets (CSAT, NPS, etc.) -...

Maintaining positive relationships with customers by responding professionally and appropriately. Keeping track of customer service accounts and relevant data, and entering customer details into company databases. Gathering feedback from customers and filling out forms after each interaction. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Assist customer in resolving any open requests for support, assistance, information on upgrading etc. - Complete Training Needs Analysis to confirm the Training is applicable. - Design Training content with the Learners needs in mind. - Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve...