Customer Service Associate

Role: Customer Service AssociateLocation: Pune, Maharashtra IndiaOur mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked to...

Picking:Accurately pick products from warehouse shelves according to order sheets.Ensure the correct quantity and quality of products are picked. Packing:Carefully pack items ensuring they are secure for dispatch.Label packages correctly, including barcodes, addresses, and handling instructions. Scanning & Inventory Management:Scan items using handheld...

Walk-In Drive @ Amazon for Customer Service Associates (Work from Office ) September 4th and 5th | PuneLooking for a career with Amazon? Here is your chanceWere hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive.Walk-in Interview Details:Dates: Thursday, September 4th & Friday, September 5th 2025Time: 9:00 AM...

Walk-In Drive @ Amazon for Customer Service Associates (Work from Office ) August 28th & 29th | PuneLooking for a career with Amazon? Heres your chanceWere hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive.Walk-in Interview Details:Dates: Thursday, August 28th & Friday, August 29th, 2025Time: 9:00 AM to 12:00...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...