Process Associate

**Ready to shape the future of work?**
**At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.**

**If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.**

**Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.**

**Responsibilities**

**Transaction processing for Underwriting Support Teams**

**Communicating with the Onsite Team**

**Responsible for Submission Clearance, Bookings, Endorsement Processing, Renewal Processing**
- Responsible to comprehend, good customer service attitude to clearly articulate the resolution

**Responsible to handle varied volumes of workloads and reaching targets and deadlines on a timely basis.**

**Process different types of system transactions within the established authority level i.e. data modification via rewrite transactions.**

**Input data on the policy management system and gather information using various computer-based software programs.**

**Maintain accountability and quality standards on tasks assigned.**

**Support Conversion activities post and pre as allocated.**

**Perform other support / admin tasks as assigned.**

**Responsible to handle time bound cases**

**Qualifications we seek in you**
- Minimum Qualifications

**Any Undergraduate/Graduate (Except Commerce & Tech Background).**

**Preferred Qualifications/ Skills**

**Strong Analytical and investigative skills**

**Good communication skills both verbal and written for English**

**Proficiency with Microsoft Office, specifically Outlook E-mail, Excel**

**Good typing skills and basic PC operating skills**

**Ability to multi-task**

**Detail-oriented**

**Open for night shift**

**Team-oriented**

**Why join Genpact?**
- **Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation**:

- **Make an impact - Drive change for global enterprises and solve business challenges that matter**:

- **Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities**:

- **Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day**:

- **Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress**

**Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.**
**Let’s build tomorrow together.**

**Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 11, 2025, 2:20:49 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_