Customer Success Associate
2 days ago
**Position: Customer Success Associate (WFO)**
**Qualification: Graduates & Undergraduates — both eligible**
**Skillset: Excellent communication skills in English**
**Experience**:
- Minimum 1 year of international voice process experience is mandatory.
**Interview Rounds**:
1. HR Round
2. Operations Round
3. Client Round
**Salary: Up to ₹35,000 CTC per month**
**Working Days & Shifts**:
- 5 days working with rotational week-offs
- Rotational shifts
- Two-way cab facility available (for hiring zones only)
- **Versant Level: C1**
**Job Role & Responsibilities**:
- Manage inbound and outbound customer communications effectively.
- Provide timely resolution to customer issues with empathy and professionalism.
- Maintain service quality standards as per company requirements.
**Job Types**: Full-time, Permanent
Pay: ₹372,000.00 - ₹420,000.00 per year
**Benefits**:
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 6370721310
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