Customer Success Associate

5 days ago


Gurugram Haryana, India 10x Growth Accelerator Full time

**Position: Customer Success Associate (WFO)**

**Qualification: Graduates & Undergraduates — both eligible**

**Skillset: Excellent communication skills in English**

**Experience**:

- Minimum 1 year of international voice process experience is mandatory.

**Interview Rounds**:
1. HR Round

2. Operations Round

3. Client Round

**Salary: Up to ₹35,000 CTC per month**

**Working Days & Shifts**:

- 5 days working with rotational week-offs
- Rotational shifts
- Two-way cab facility available (for hiring zones only)
- **Versant Level: C1**

**Job Role & Responsibilities**:

- Manage inbound and outbound customer communications effectively.
- Provide timely resolution to customer issues with empathy and professionalism.
- Maintain service quality standards as per company requirements.

**Job Types**: Full-time, Permanent

Pay: ₹372,000.00 - ₹420,000.00 per year

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 6370721310



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