Customer Success Associate
10 hours ago
Job Opening: Customer Success Associate (International BPO - Siemens Process)
Company: Leading International BPO
Process Name: Siemens
Location: Sector 18, Gurugram
Job Overview:
We are seeking highly skilled Customer Success Associates to join our dynamic team. This role requires professionals with a strong technical background and experience in North American voice/chat processes. If you have excellent communication skills and a passion for customer support, we encourage you to apply.
Key Responsibilities:
- Handle client queries efficiently and professionally.
- Provide technical support and assistance to customers.
- Ensure a seamless customer experience by resolving issues effectively.
**Requirements**:
Qualification:
- Bachelor’s degree in a technical field.
**Experience**:
- Minimum 1 year of experience in a North American Voice/Chat Process (International BPO).
**Skills**:
- Excellent English communication skills (verbal and written).
- Strong technical aptitude and problem-solving abilities.
- No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
Job Details:
- Salary: ₹30,000 - ₹35,000 CTC
- Shift Timings: 24/7 Rotational shifts
- Working Days: 5 days a week (2 rotational offs)
- Cab Facility: Available for odd hours only
Application Process:
For more details, contact:
HR Shivani Saxena
9582010918
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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