Process Associate

2 weeks ago

Gurugram Haryana, India Genpact Full time

**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**

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**_ Responsibilities_**:**_ _**
- **_Serve as a trusted advisor and resource for the team, offering expert guidance on complex issues and challenges._**

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- **_Develop insightful solutions that meet business objectives._**

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- **_Stay up-to-date on the latest product announcements, trends, and regulations to ensure the organization remains competitive._**

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- **_Analyze data, Identify and recommend opportunities for process improvement and optimization._**

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- **_Mentor and train team members, sharing knowledge and expertise to foster their professional growth._**

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- **_Collaborate effectively with diverse stakeholders, both internally and externally._**

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- **_Work independently and as part of a team, managing multiple projects simultaneously._**

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- **_Contribute to the continuous improvement of the product and its associated processes._**

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**_ Qualifications we seek in you_**:**_ _**

**_ Minimum Qualifications/ Skills_**

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- **_Bachelor's degree (Any)_**

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- **_Experience in a product support related role. (Preferably BPO Operations)_**

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- **_Strong analytical and problem-solving skills._**

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- **_Excellent communication and interpersonal skills._**

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- **_Proven ability to work independently and as part of a team._**

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- **_Passion for continuous learning and staying updated on the latest product developments._**

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**_ Preferred Qualifications/ Skills_**:**_ _**
- **_Experience in supporting Tech/ Semi Tech processes (preferred)_**

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- **_Travel/Relocation may be required._**

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- **_Must be able to work effectively under pressure and manage multiple projects simultaneously_**

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**_
Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 25, 2025, 11:14:59 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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