International Voice Process Associate

23 hours ago

Gurugram Haryana, India Ebix Payment Services Pvt Ltd Full time

**Job Title: International Voice Process Associate**

**Company**: [US-Based MNC]
**Location**: Gurugram

**Job Summary**:
We are looking for dynamic and motivated individuals to join our International Voice Process team. This role is ideal for fresh graduates and experienced professionals who are passionate about providing exceptional customer service in a fast-paced environment.

**Key Responsibilities**:

- Handle inbound and outbound calls for international clients.
- Provide accurate information and resolve customer inquiries effectively.
- Maintain a high level of customer satisfaction through excellent communication skills.
- Collaborate with team members to achieve performance targets and improve service quality.

**Eligibility Criteria**:

- **Experience**: Prior experience in a voice process is preferred but not mandatory for freshers.
- **Language Proficiency**: Excellent verbal communication skills in English.
- **Customer Service Skills**: Strong problem-solving abilities and a customer-centric approach.

**Working Conditions**:

- **Working Days**: 5 days a week
- **Shifts**: Rotational shifts
- **Transportation**: Cab services provided for both ways
- **Meals**: Complimentary meals provided during shifts

**Salary**:

- **Freshers**: Up to ₹25,000 per month
- **Experienced**: Up to ₹45,000 per month

**Benefits**:

- Opportunity to work with a leading US-based MNC.
- Comprehensive training and development programs.
- Friendly and supportive work environment.

**Application Process**:
Join us and be a part of a dynamic team that values innovation and excellence in customer service

**Contact Person**: HR Rishabh

**Contact Number**: 6395506268 What'sapp / Call

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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