Patient Support Associate

4 days ago


Gurugram Haryana, India Jivo Healthcare Private Limited Full time

**About Jivo**:
Jivo is a health-tech platform bringing together international doctors and excellence in Indian healthcare to transform cross border healthcare delivery. Jivo was founded by IIT Delhi and MAMC alumni. At Jivo we solve big problems that create real impact at a global scale.

**Location**: Gurgaon

**Job Overview**:
The Patient Support Associate will be responsible for ensuring a smooth and comfortable experience for international patients undergoing treatment in India. This role involves direct interaction with patients, assisting them with various needs, and coordinating with healthcare providers.

**Roles and Responsibilities**:

- **Patient Assistance**: Provide comprehensive on ground support to international patients, including accompanying them to medical appointments, treatments, and follow-ups.
- **Communication**: Act as the primary point of contact for international patients, addressing their concerns, queries, and needs promptly and professionally.
- **Documentation**: Assist patients with necessary documentation, including medical records, insurance paperwork, and other relevant documents.

**Requirements**:

- Graduates of 2024 or earlier
- Proferred at least 6 months of work experience
- BDS and Medical Graduates who wants to build their career in corporate preferred
- Excellent communication and interpersonal skills.

**How to Apply**:
Join us at Jivo to be part of a movement that is shaping the future of medical travel through exceptional design.

Pay: ₹400,000.00 - ₹500,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person


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