Patient Relations Support
4 days ago
Company Description
Vaidam Health is a healthcare platform founded in 2016 that connects patients to top-notch doctors and trusted hospitals. The company has ISO certification and NABH accreditation, which is regarded as the highest national recognition for quality patient care. With a global network of 500+ leading hospitals and 8000+ doctors in 10+ medical destinations, is the most effective and popular platform for medical travelers worldwide. The company also organizes regular Medical Camps with senior doctors for pre-treatment consultations and post-treatment follow-ups.
Role Description
This is a full-time on-site role located in Gurugram for a Patient Relation - Domestic. The PR will be responsible for to provide information to patients relating to Doctor Profile, Consultation procedure, Medical Treatment Procedure, Treatment Plans, etc. They need to be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan.
Must have:
- Fluency in English
- Knowledge of Hospital Operations & understanding of Medical Terminology
- Excellent Communication skills- spoken & written
- Good listening & perceiving skills
- Quick & assertive in responding to any situation relating to patient treatment
- Must be a Team Player
- Must have the ability to make sales
Preferred/Desired Skills:
- Previous experience of 0-1 years in healthcare sector or similar profile would be a bonus.
- Education background in Healthcare/Hospital Administration would be considered
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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