Patient Relations Support

3 days ago


Gurgaon, Haryana, India Vaidam Health Full time ₹ 3,00,000 - ₹ 9,00,000 per year

Company Description

Vaidam Health is a healthcare platform founded in 2016 that connects patients to top-notch doctors and trusted hospitals. The company has ISO certification and NABH accreditation, which is regarded as the highest national recognition for quality patient care. With a global network of 500+ leading hospitals and 8000+ doctors in 10+ medical destinations, is the most effective and popular platform for medical travelers worldwide. The company also organizes regular Medical Camps with senior doctors for pre-treatment consultations and post-treatment follow-ups.

Roles and responsibilities :

Handling the International patient's queries and maintaining the communication between hospital and case manager.

Taking care of partner case management and ensuring timely update.

Taking care of all E-visa processes for the Int. patients.

Distributing all international leads between teams.

Maintaining the CRM and Lead Assignment.

Providing support to case managers at all times.

Actively working on appointment booking for International camps.

Handling our international partner's queries.

To have a good rapport with the operations team and to be able to work.

online Consultation with doctor and coordinating with them for session

Review and Audit Cases of PR Team

Database Management of patients and maintaining excels.

Taking Training session on Medical and CRM to new joinees

Preferred/Desired Skills:

  • Previous experience in healthcare sector or similar profile would be a bonus.
  • Education background in Healthcare/Hospital Administration would be considered
  • Freshers can also apply


  • Gurgaon, Haryana, India ZYLA Health Full time ₹ 4,32,000 per year

    Job description- Patient CounsellorAbout Zyla ):Zyla is an advanced care management platform helping lakhs of patients with personalizedcare to improve their health and prevent hospitalizations. We have the finest talent acrosscare management, technology, data science, medicine, and a product with an NPS of +70We are looking to hire mission oriented folks...


  • Gurgaon, Haryana, India Betterway Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Betterway treats chronic lifestyle disorders using evidence-based Ayurved, enabled by technology. With a chain of multi-specialty Ayurved OPD care centers where a team of clinicians and paramedics, Betterway is dedicated to providing exceptional care, guidance, and support to its users.Most user cases exploring Betterway are deeply clinical, with multiple...


  • Gurgaon, Haryana, India Betterway Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Patient Care SpecialistAs a Patient Care Specialist, your role is to engage & counsel the patients, investigate their health concerns, help them understand the right course of treatment, set progress and recovery expectations, and ultimately guide them toward the right specialist available at Betterway centers.You will ensure a smooth experience by assisting...


  • Gurgaon, Haryana, India Indira Ivf Hospital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Title: Zonal Patient Experience Training ManagerDepartment: Patient ExperienceExperience Required: years in training or patient experience roles, preferably in healthcare or IVF domainRole Summary:The Zonal Patient Experience Manager will be responsible for improving and standardizing patient experience across all centers in the...


  • Gurgaon, Haryana, India MyRx: Health With Care Full time ₹ 18,00,000 - ₹ 54,00,000 per year

    Job Description:MyRx is inviting qualified MBBS doctors to join our growing network of partner clinics for in-person consultations.As a MyRx Clinic Partner, you'll represent MyRx at your own clinic, where patients will be referred directly by our platform. Your responsibility will be to provide physical consultations, diagnose, and guide patients as per...


  • Gurgaon, Haryana, India OU Health Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Position Title:Senior Patient Account Representative - Pre-Visit ServicesDepartment:Pre-visit ServicesJob Description:**This position may be performed remotely from the following locations within the United States of America:  Arkansas,  Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the states listed...


  • Gurgaon, Haryana, India Pristyn Care Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:We are looking for a compassionate and proactive Customer Support Executiveto manage post-surgery patient experience. The role focuses on ensuring smooth recovery support, addressing patient queries, and coordinating with internal teams for timely resolutions.Key Responsibilities:Serve as the primary contact for patients after surgery to...


  • Gurgaon, Haryana, India Kyndryl Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The...

  • Employee Relations

    2 days ago


    Gurgaon, Haryana, India Acuity knowledge Partners Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role Overview:As an Employee Relations Executive, you will support the HR team in maintaining a positive work environment by assisting in employee relations activities, handling basic grievances, and ensuring compliance with company policies. This role is ideal for someone looking to grow in the field of HR and employee engagement.Assist in resolving...

  • Assistant Manager

    1 week ago


    Gurgaon, Haryana, India Paras Health Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Paras Health is hiring.Location: Gurgaon.Role Summary:The Assistant Manager Guest Relations is responsible for ensuring exceptional patient and visitor experience, smooth front office operations, and effective coordination with clinical and non-clinical teams. The role requires strong communication skills, proficiency in MS Excel & PowerPoint for...