Patient Support Associate

20 hours ago


Gurugram Haryana, India Jivo Healthcare Private Limited Full time

About Jivo: Jivo is a health-tech platform bringing together international doctors and excellence in Indian healthcare to transform cross-border healthcare delivery. Jivo was founded by IIT Delhi and MAMC alumni. At Jivo, we solve big problems that create real impact on a global scale. Location: Gurgaon Job Overview: The Patient Support Associate will be responsible for ensuring a smooth and comfortable experience for international patients undergoing treatment in India. This role involves direct interaction with patients, assisting them with various needs, and coordinating with healthcare providers. Roles and Responsibilities: - Patient Assistance: Provide comprehensive on-ground support to international patients, including accompanying them to medical appointments, treatments, and follow-ups. - Communication: Act as the primary point of contact for international patients, addressing their concerns, queries, and needs promptly and professionally. - Documentation: Assist patients with necessary documentation, including medical records, insurance paperwork, and other relevant documents. **Requirements**: - Experience 0-1 Year - Freshers or 2025 graduates are welcome to apply - Excellent communication and interpersonal skills. - Linguistic Skills: Proficient in English or French How to Apply: Associate [Your Name] Join us at Jivo to be part of a movement that is shaping the future of medical travel through Pay: ₹400,000.00 - ₹500,000.00 per year Schedule: - Day shift **Experience**: - total work: 1 year (preferred) **Language**: - French (required) Work Location: In person


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