Client Relations Assistant

1 week ago


Thrissur Kerala, India IRISH EXPERT LLP Full time

Answer and resolve refund-related calls and inquiries
- Process refund requests and provide status updates to clients
- Handle inbound and outbound calls with professionalism and efficiency
- Ensure accurate and timely documentation of client interactions

**Qualifications**:

- Previous experience in customer support, call center, or related roles
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment

**Preferred Skills**:

- Familiarity with refund processes and handling sensitive customer issues

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Expected Start Date: 21/04/2025



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