Client Relations Assistant
1 week ago
Answer and resolve refund-related calls and inquiries
- Process refund requests and provide status updates to clients
- Handle inbound and outbound calls with professionalism and efficiency
- Ensure accurate and timely documentation of client interactions
**Qualifications**:
- Previous experience in customer support, call center, or related roles
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
**Preferred Skills**:
- Familiarity with refund processes and handling sensitive customer issues
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Expected Start Date: 21/04/2025
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