Customer Relations Associate
21 hours ago
The Customer Relations Associate will serve as the primary point of contact for customers, ensuring a smooth and positive experience throughout their interaction with the organization. This role involves handling inquiries, coordinating with internal teams, and maintaining strong client relationships through effective communication and problem-solving.
**Key Responsibilities**:
- Address and resolve customer concerns or complaints promptly, ensuring customer satisfaction.
- Coordinate with other departments such as Operations, Accounts, and HR to resolve issues and ensure timely service delivery.
- Maintain accurate records of customer interactions, follow-ups, and feedback.
- Support customer onboarding, scheduling, and service coordination when required.
- Identify recurring customer issues and suggest process improvements.
- Assist in preparing customer feedback reports and satisfaction metrics.
- Ensure all communication reflects the company’s standards and professionalism.
females only
Contact -9072349800
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
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Customer Relations Associate
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