Customer Relations Associate

23 hours ago


Thrissur, Kerala, India Therefore I'm Clinic Full time ₹ 2,16,000 - ₹ 2,40,000 per year

The Customer Relations Associate will serve as the primary point of contact for customers, ensuring a smooth and positive experience throughout their interaction with the organization. This role involves handling inquiries, coordinating with internal teams, and maintaining strong client relationships through effective communication and problem-solving.

Key Responsibilities:

  • Welcome and assist customers through phone, email, or in-person interactions in a courteous and professional manner.
  • Address and resolve customer concerns or complaints promptly, ensuring customer satisfaction.
  • Coordinate with other departments such as Operations, Accounts, and HR to resolve issues and ensure timely service delivery.
  • Maintain accurate records of customer interactions, follow-ups, and feedback.
  • Support customer onboarding, scheduling, and service coordination when required.
  • Identify recurring customer issues and suggest process improvements.
  • Assist in preparing customer feedback reports and satisfaction metrics.
  • Ensure all communication reflects the company's standards and professionalism.

females only

Contact

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Work Location: In person



  • Thrissur, Kerala, India Therefore I'm Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    The Customer Relations Associate will serve as the primary point of contact for customers, ensuring a smooth and positive experience throughout their interaction with the organization. This role involves handling inquiries, coordinating with internal teams, and maintaining strong client relationships through effective communication and problem-solving.Key...


  • Thrissur, Kerala, India VARNA INTERIOR SOLUTIONS Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Identifying customer demands and requirements.Developing plans to address customer-specific needs.Dealing with people of different backgrounds and temperaments.Planning strategies for customer care and conflict resolution.Offering exceptional customer service to customers.Maintaining good relationships with customers.Taking feedback from customers to ensure...


  • Thrissur, Kerala, India Dubai Based Marine Safety Company Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Hiring: Business Development ExecutiveCompany: Datagrid Labs Pvt. Ltd.Location: Kunnamkulam, ThrissurAbout the CompanyDatagrid Labs is the extended back-office for our UAE parent companies – Al Safwan Marine (Sharjah) and Louis Safety (Abu Dhabi). Our 40+ member team in India supports HR, Finance, Administration, Sales, Estimation, and Marketing, ensuring...


  • Thrissur, Kerala, India Maple Tech Space Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description – Client Relations ManagerMaple Tech Space is an IT consultancy firm based in Canada. MTS was started in 2020 with our Head Office in Ontario, Canada, and offshore offices in Kerala,India. MTS has strong expertise in IT consulting, Digital Marketing, App Development, and Web services.Maple Tech Space is a product-oriented company with two...

  • Customer Relation

    1 week ago


    Thrissur, Kerala, India LEEDZ ACADEMY Full time ₹ 1,20,000 per year

    Manage office operations and handle walk-in/student inquiriesSupport administrative functions and ensure smooth daily operationsPromote academy programs and engage with prospective studentsAssist in executing business development strategiesMaintain records and assist the management team as neededJob Types: Full-time, FresherPay: From ₹10,000.00 per...


  • Thrissur, Kerala, India esquire Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Freshers can be applyworking time-9.15am -6.00pmLooking for a smart and customer-focused individual to handle customer queries,maintain relationships, and ensure smooth service coordination.Job Type: Full-timePay: From ₹10,000.00 per monthLanguage:English (Preferred)Work Location: In person


  • Thrissur, Kerala, India George & Company Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are hiring candidates from Tamil Nadu, Karnataka, West Bengal for the position of Sales Associate ( Café Staff) & Guest ServiceJob Description :Warmly welcoming customers, taking their orders accurately, and offering recommendations.Preparing and serving a variety of food and drinks according to cafe standards.Addressing customer inquiries, resolving...

  • Sales Associate

    4 days ago


    Thrissur, Kerala, India ALEGO FIRE SYSTEMS Full time ₹ 1,08,000 - ₹ 1,44,000 per year

    A Sales Associate's job description involves providing excellent customer service by greeting customers, understanding their needs, recommending products, processing transactions, and maintaining a clean store environment. Key duties include managing inventory, handling returns, assisting with merchandising, and achieving sales targets to drive store revenue...

  • Senior Associate

    1 week ago


    Thrissur, Kerala, India HDFC Life Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description: Senior Associate Branch OperationsAbout HDFC Life: HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and...


  • Thrissur, Kerala, India MILIEU GROUP Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Guest Relation ExecutiveLocation: Thrissur (Hotel Client)Salary: ₹12,000 – ₹18,000Job Description:Welcoming and assisting guests, handling check-in/check-out, managing guest queries, coordinating with hotel departments, ensuring excellent customer service and guest satisfaction.Requirements:Qualification: Plus Two/DegreeGood communication &...