Healthcare Customer Service Executive

3 days ago

Mumbai Maharashtra, India Vibrantzz Management Services Full time

**Location**: Powai, Mumbai (Work from Office)

**Role**: Customer Service Executive - Healthcare (US Process)

**Salary**: Up to ₹42,000 in-hand per month (based on last drawn salary & experience)

**Shift**: US Shift - 5:30 PM to 10:30 AM (any 9 working hours)

**Work Days**: 5 days working, 2 rotational week-offs

**Key Responsibilities**
- Handle inbound and outbound calls for healthcare customers in the US
- Assist with queries related to healthcare benefits, insurance claims, billing, and accounts
- Maintain accuracy while handling sensitive healthcare information
- Deliver excellent service and ensure customer satisfaction
- Graduate / Undergraduate with **minimum 1 year International BPO experience (voice process preferred)**:

- Excellent spoken and written English communication skills
- Strong problem-solving skills with customers
- Comfortable working in **night shifts (US process)**:

- All documents must be available

**Why Join?**
- Fixed salary with attractive incentives
- Maximum in-hand salary up to ₹42,000 based on experience
- Paid training and career growth opportunities
- Opportunity to work in a global healthcare domain

Call or WhatsApp on **8369871512**

**Grow your career in the healthcare industry with one of the most trusted international processes.**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹42,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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