Healthcare Customer Service Executive – US Process

6 days ago

Mumbai, India Vibrantzz Management Services Full time

We are hiring experienced professionals for a Healthcare Customer Service role with a leading international BPO in Powai, Mumbai. This is an excellent opportunity for candidates with strong communication skills and prior international BPO experience.

Location: Powai, Mumbai (Work from Office)

Role: Customer Service Executive – Healthcare (US Process)

Salary: Up to ₹42,000 in-hand per month (based on last drawn salary & experience)

Shift: US Shift – 5:30 PM to 10:30 AM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities

  • Handle inbound and outbound calls for healthcare customers in the US
  • Assist with queries related to healthcare benefits, insurance claims, billing, and accounts
  • Maintain accuracy while handling sensitive healthcare information
  • Deliver excellent service and ensure customer satisfaction

Candidate Requirements

  • Graduate / Undergraduate with minimum 1 year International BPO experience (voice process preferred)
  • Excellent spoken and written English communication skills
  • Strong problem-solving skills with customers
  • Comfortable working in night shifts (US process)
  • All documents must be available

Why Join?

  • Fixed salary with attractive incentives
  • Maximum in-hand salary up to ₹42,000 based on experience
  • Paid training and career growth opportunities
  • Opportunity to work in a global healthcare domain

Apply Now – Share your updated resume at
Call or WhatsApp on

Grow your career in the healthcare industry with one of the most trusted international processes.

Job Types: Full-time, Permanent

Pay: ₹25, ₹42,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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