US Healthcare

3 weeks ago

Navi Mumbai, India THE Career Artist Full time

WERE HIRING CUSTOMER SERVICE ASSOCIATE (Night Shift)

Location: Mumbai (Airoli) Work from Office
Shift: Rotational (Night shift allowance applicable)
Joining: Immediate Joiners Preferred

Role

Customer Support US Healthcare (International Voice Process)

Eligibility

Education: Graduate Freshers welcome | 12th Pass, BBA, BA, B.Com, BMS, BAMS, B.Pharma, MBA, B.Sc. (Chemistry/Biotech)
Skills: Excellent English communication (mandatory)
Experience: Freshers & candidates with 1+ year international voice experience

Your Impact

  • Handle US healthcare customer calls
  • Deliver accurate resolutions in the first conversation
  • Meet SLA targets (CSAT, Service Level, Handle Time, Customer Effort)
  • Maintain quality & documentation standards
  • Contribute to operational improvements

Compensation & Benefits

21,000 in-hand salary
Night Shift Allowance: 1,500 – 3,000
Performance Incentives: 3,000 – 4,500
10-day virtual training
Night drop facility (7 PM – 7 AM) | One-way transport for day shifts
MIP: 3,000 (Freshers) | 4,500 (Experienced)
5 days/week | 2 rotational offs
Insurance benefits

Why Join Us?

Career growth roadmap
Collaborative & engaging work environment
Skill development opportunities

Apply Now & Kickstart Your Career in US Healthcare

Contact:
HR Khushi –
HR Afreen –

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