US Healthcare
2 weeks ago
WERE HIRING CUSTOMER SERVICE ASSOCIATE (Night Shift)
Location: Mumbai (Airoli) Work from Office
Shift: Rotational (Night shift allowance applicable)
Joining: Immediate Joiners Preferred
Role
Customer Support US Healthcare (International Voice Process)
Eligibility
Education: Graduate Freshers welcome | 12th Pass, BBA, BA, B.Com, BMS, BAMS, B.Pharma, MBA, B.Sc. (Chemistry/Biotech)
Skills: Excellent English communication (mandatory)
Experience: Freshers & candidates with 1+ year international voice experience
Your Impact
- Handle US healthcare customer calls
- Deliver accurate resolutions in the first conversation
- Meet SLA targets (CSAT, Service Level, Handle Time, Customer Effort)
- Maintain quality & documentation standards
- Contribute to operational improvements
Compensation & Benefits
21,000 in-hand salary
Night Shift Allowance: 1,500 – 3,000
Performance Incentives: 3,000 – 4,500
10-day virtual training
Night drop facility (7 PM – 7 AM) | One-way transport for day shifts
MIP: 3,000 (Freshers) | 4,500 (Experienced)
5 days/week | 2 rotational offs
Insurance benefits
Why Join Us?
Career growth roadmap
Collaborative & engaging work environment
Skill development opportunities
Apply Now & Kickstart Your Career in US Healthcare
Contact:
HR Khushi –
HR Afreen –
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