US Healthcare
2 weeks ago
WERE HIRING CUSTOMER SERVICE ASSOCIATE (Night Shift)
Location: Mumbai (Airoli) Work from Office
Shift: Rotational (Night shift allowance applicable)
Joining: Immediate Joiners Preferred
Role
Customer Support US Healthcare (International Voice Process)
Eligibility
Education: Graduate Freshers welcome | 12th Pass, BBA, BA, B.Com, BMS, BAMS, B.Pharma, MBA, B.Sc. (Chemistry/Biotech)
Skills: Excellent English communication (mandatory)
Experience: Freshers & candidates with 1+ year international voice experience
Your Impact
- Handle US healthcare customer calls
 - Deliver accurate resolutions in the first conversation
 - Meet SLA targets (CSAT, Service Level, Handle Time, Customer Effort)
 - Maintain quality & documentation standards
 - Contribute to operational improvements
 
Compensation & Benefits
21,000 in-hand salary
 Night Shift Allowance: 1,500 – 3,000
 Performance Incentives: 3,000 – 4,500
 10-day virtual training
 Night drop facility (7 PM – 7 AM) | One-way transport for day shifts
 MIP: 3,000 (Freshers) | 4,500 (Experienced)
 5 days/week | 2 rotational offs
 Insurance benefits
Why Join Us?
Career growth roadmap
 Collaborative & engaging work environment
 Skill development opportunities
Apply Now & Kickstart Your Career in US Healthcare
Contact:
 HR Khushi – 
 HR Afreen – 
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