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US Healthcare

2 weeks ago


Navi Mumbai, Maharashtra, India THE Career Artist Full time ₹ 20,000 - ₹ 50,000 per year

WERE HIRING CUSTOMER SERVICE ASSOCIATE (Night Shift)

Location: Mumbai (Airoli) Work from Office

Shift: Rotational (Night shift allowance applicable)

Joining: Immediate Joiners Preferred

Role

Customer Support – US Healthcare (International Voice Process)

Eligibility

Education: Graduate Freshers welcome | 12th Pass, BBA, BA, B.Com, BMS, BAMS, B.Pharma, MBA, B.Sc. (Chemistry/Biotech)

Skills: Excellent English communication (mandatory)

Experience: Freshers & candidates with 1+ year international voice experience

Your Impact

  • Handle US healthcare customer calls
  • Deliver accurate resolutions in the first conversation
  • Meet SLA targets (CSAT, Service Level, Handle Time, Customer Effort)
  • Maintain quality & documentation standards
  • Contribute to operational improvements

Compensation & Benefits

20,000 in-hand salary

Night Shift Allowance: 1,500 – 3,000

Performance Incentives: 3,000 – 4,500

10-day virtual training

Night drop facility (7 PM – 7 AM) | One-way transport for day shifts

MIP: 3,000 (Freshers) | 4,500 (Experienced)

5 days/week | 2 rotational offs

Insurance benefits

Why Join Us?

Career growth roadmap

Collaborative & engaging work environment

Skill development opportunities

Apply Now & Kickstart Your Career in US Healthcare

Contact:

HR Khushi –

HR Afreen –