Current jobs related to Guest Relation Executive - HITEC City Hyderabad Telangana - Sensys Technologies Pvt. Ltd


  • HITEC City, Hyderabad, Telangana, India AVASA HOTEL Full time

    Job Title: Guest Relation Executive Language: Hindi, Telugu, English Job Summary: The Guest Relations Executive is responsible for ensuring a high level of guest satisfaction by offering personalized service and support throughout their stay. This role involves welcoming guests, addressing their concerns, resolving any issues, and creating a positive and...


  • HITEC City, Hyderabad, Telangana, India RED RHINO CRAFT BREWERY AND INSPIRED KITCHEN Full time

    **Job Summary**: The Guest Relations Executive (GRE) is responsible for fostering positive relationships with our guests by providing outstanding customer service, resolving concerns, and ensuring all guests have a memorable experience. The GRE will act as the main point of contact for guest inquiries, special requests, and feedback, playing an essential...


  • HITEC City, Hyderabad, Telangana, India Total Environment Hospitality Private Limited Full time

    **Welcome to Total Environment Hospitality Private Limited (TEHPL)** At TEHPL, we are passionate about creating rich, vibrant, and memorable experiences that evoke emotions and touch hearts. Drawing inspiration from nature, arts, and our cultural heritage, we provide extraordinary dining and hospitality at venues like Windmills, which celebrates music,...


  • HITEC City, Hyderabad, Telangana, India Game Point Full time

    About the job At Game point, we believe that sports has the power to transform individuals and communities. We seek enthusiastic individuals who share our passion for sports and are eager to contribute to our vision. **JOB** **RESPONSIBILITIES** - Counsel visitors and convince them to register - Answering phone calls and keeping records of all enquires -...


  • Hyderabad, Telangana, India PVR INOX LTD Full time

    *Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback...


  • Hyderabad, Telangana, India TELANGANA SPICE KITCHEN Full time

    We are looking for enthusiastic and passionate Guest Relations Executives with a minimum of 3 years experience in Hotels or Restaurants. Welcome guests with warmth and professionalism, creating a positive first impression Engage with guests to understand their preferences, special occasions, and any specific needs. Collaborate with the hostess to manage...


  • Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer experiences...


  • Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad,Telangana **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer...


  • Hyderabad District, Telangana, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Hyderabad **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with detailed...


  • Hyderabad, Telangana, India Hotel Lake View Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Guest Relation Executive

2 weeks ago


HITEC City Hyderabad Telangana, India Sensys Technologies Pvt. Ltd Full time

1. **Guest Interaction & Engagement**:*
- Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.
- Address and resolve guest concerns, complaints, and feedback promptly and effectively, ensuring guest satisfaction.
- Assist guests with reservations, special requests, and any questions about the menu or restaurant policies.

**2. *Service Excellence**:*
- Ensure that all guests receive exceptional service throughout their dining experience.
- Communicate with the kitchen and front-of-house staff to ensure smooth service and timely response to guest needs.
- Monitor the dining area for guest satisfaction and ensure that guests' needs are met in a timely manner.

**3. *Managing Guest Experience**:*
- Monitor guest feedback through surveys, comment cards, or online reviews, and work with the management team to address any issues or opportunities for improvement.
- Offer personalized services, such as birthday surprises, special acknowledgments, or VIP treatment for frequent guests.
- Proactively identify opportunities to enhance the guest experience (e.g., suggesting menu items, recommending wine pairings, etc.).

**4. *Operational Support**:*
- Assist with managing reservations, waitlists, and guest seating arrangements.
- Ensure that the guest experience aligns with the restaurant's brand and standards.
- Collaborate with the team to ensure cleanliness, orderliness, and an inviting atmosphere in the dining area.

**6. *Training and Development**:*
- Assist in training front-of-house staff on guest relations best practices.
- Stay up-to-date on new menu offerings, promotions, and restaurant policies to effectively communicate with guests.

**7. *Administrative Duties**:*
- Maintain accurate records of guest preferences, feedback, and complaints.
- Track and report on guest satisfaction metrics to management.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Guest relations: 1 year (required)
- Restaurant: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8657520440