Guest Relation Executive

1 week ago

HITEC City Hyderabad Telangana, India Sensys Technologies Pvt. Ltd Full time

1. **Guest Interaction & Engagement**:*
- Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.
- Address and resolve guest concerns, complaints, and feedback promptly and effectively, ensuring guest satisfaction.
- Assist guests with reservations, special requests, and any questions about the menu or restaurant policies.

**2. *Service Excellence**:*
- Ensure that all guests receive exceptional service throughout their dining experience.
- Communicate with the kitchen and front-of-house staff to ensure smooth service and timely response to guest needs.
- Monitor the dining area for guest satisfaction and ensure that guests' needs are met in a timely manner.

**3. *Managing Guest Experience**:*
- Monitor guest feedback through surveys, comment cards, or online reviews, and work with the management team to address any issues or opportunities for improvement.
- Offer personalized services, such as birthday surprises, special acknowledgments, or VIP treatment for frequent guests.
- Proactively identify opportunities to enhance the guest experience (e.g., suggesting menu items, recommending wine pairings, etc.).

**4. *Operational Support**:*
- Assist with managing reservations, waitlists, and guest seating arrangements.
- Ensure that the guest experience aligns with the restaurant's brand and standards.
- Collaborate with the team to ensure cleanliness, orderliness, and an inviting atmosphere in the dining area.

**6. *Training and Development**:*
- Assist in training front-of-house staff on guest relations best practices.
- Stay up-to-date on new menu offerings, promotions, and restaurant policies to effectively communicate with guests.

**7. *Administrative Duties**:*
- Maintain accurate records of guest preferences, feedback, and complaints.
- Track and report on guest satisfaction metrics to management.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Guest relations: 1 year (required)
- Restaurant: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8657520440

  • Guest Relations Executive

    6 days ago

    HITEC City, Hyderabad, Telangana, India RED RHINO CRAFT BREWERY AND INSPIRED KITCHEN Full time

    **Job Summary**: The Guest Relations Executive (GRE) is responsible for fostering positive relationships with our guests by providing outstanding customer service, resolving concerns, and ensuring all guests have a memorable experience. The GRE will act as the main point of contact for guest inquiries, special requests, and feedback, playing an essential...

  • Restaurant- Guest Relation Executive

    27 minutes ago

    HITEC City, Hyderabad, Telangana, India Sensys Technologies Pvt. Ltd Full time

    Job Description: Guest Relations Executive (GRE) Location: SATTVA KNOWLEDGE CITY, Sy.no, 83/1, beside T-Hub, Hyderabad **Salary**: ₹18,000 - ₹20,000 + Service Points **Key Responsibilities**: **Guest Interaction**: Welcome guests warmly and ensure a seamless dining experience. Address guest inquiries, concerns, and special requests promptly and...

  • Guest Relation Executive

    2 weeks ago

    HITEC City, Hyderabad, Telangana, India Sensys Technologies Pvt. Ltd Full time

    **Guest Engagement.** **Reservation Management.** **Problem Resolution.** **Customer Feedback.** **Brand Representation.** **Collaborate with Team.** **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule - Food provided - Paid sick time - Paid time off - Provident Fund Schedule: - Day...

  • Guest Relation Executive

    2 days ago

    HITEC City, Hyderabad, Telangana, India Total Environment Hospitality Private Limited Full time

    **Welcome to Total Environment Hospitality Private Limited (TEHPL)** At TEHPL, we are passionate about creating rich, vibrant, and memorable experiences that evoke emotions and touch hearts. Drawing inspiration from nature, arts, and our cultural heritage, we provide extraordinary dining and hospitality at venues like Windmills, which celebrates music,...

  • Guest Relation Executive

    2 weeks ago

    Hyderabad, Telangana, India ADYAHR BUSINESS SERVICES PVT LTD Full time

    India's No 01 Amusement Park - **Wonderla Holidays Park** is looking for Guest Relation Executive(s) for Hyderabad Location **JOB Role** - Attend to guests courteously and deal promptly with their requests and queries. Collecting guest feedback forms. **JOB Description** - Welcome guests during check-in and giving a fond farewell to guest while checkout. -...

  • Guest Relation Executive

    6 days ago

    Hyderabad, Telangana, India PVR INOX LTD Full time

    *Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback...

  • Guest Relation Executive

    7 days ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer experiences...

  • Guest Relation Executive

    2 days ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad,Telangana **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer...

  • Guest Relation Executive

    1 week ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad,Telangana **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer...

  • Guest Relation Executive

    7 days ago

    Hyderabad, Telangana, India Agape Foundation Full time

    **AGAPE INTERNATIONAL SCHOOL, POCHARAM (V) GHATKESAR (M), HYDERABAD- TS** AGAPE International school is located at Hyderabad-Warangal Highway, is looking for an Immediate appointment of qualified Guest Relation Executive. With 5 -10 Years of experience. Should be an Post graduate with MS office Skills, Particularly in Excel and Powerpoint Should be well...