Guest Relation Executive

2 days ago

HITEC City Hyderabad Telangana, India Total Environment Hospitality Private Limited Full time

**Welcome to Total Environment Hospitality Private Limited (TEHPL)**

At TEHPL, we are passionate about creating rich, vibrant, and memorable experiences that evoke emotions and touch hearts. Drawing inspiration from nature, arts, and our cultural heritage, we provide extraordinary dining and hospitality at venues like Windmills, which celebrates music, craft beer, and fine cuisine, and Oota Bangalore, which highlights the traditional flavors of Karnataka.

**Why TEHPL?**

Our goal is to inspire positive change, one guest at a time. Every team member is an essential part of our mission, ensuring a seamless and personal experience for each guest. At TEHPL, we uphold values of authenticity, creativity, and meticulous attention to detail in everything we do.

**Your Role in Our Story**

As a **Guest Relations Executive**, you will be the first point of contact for our guests, ensuring a warm welcome and providing personalized service throughout their visit. Your role is crucial in enhancing guest satisfaction by delivering exceptional hospitality and addressing guest concerns effectively.

**Key Responsibilities**:

- Welcome and greet guests upon arrival, ensuring they feel valued and comfortable.
- Assist guests with reservations, seating, and special requests, ensuring a seamless dining experience.
- Manage guest queries and complaints promptly, ensuring guest satisfaction.
- Communicate effectively with other departments to coordinate and fulfill guest needs.
- Ensure the guest experience aligns with TEHPL’s high standards of service and hospitality.
- Maintain guest records, feedback, and preferences to provide personalized service during repeat visits.
- Foster relationships with guests by creating lasting impressions and encouraging return visits.
- Collaborate with the food and beverage team to ensure guests receive an extraordinary dining experience.
- Promote special events, menu highlights, and any ongoing offers to enhance the guest experience.
- Stay updated on restaurant operations and offerings to answer guest inquiries confidently.

**Who We Are Looking For**:

- **Passion for Hospitality**: A genuine love for creating memorable guest experiences.
- **Exceptional Communication**: Strong verbal and interpersonal skills to engage guests and resolve concerns.
- **Problem-Solving Abilities**: Quick thinking and decision-making to address guest issues effectively.
- **Attention to Detail**: A keen eye for ensuring every guest’s experience is flawless.
- **Positive Attitude**: Warm, energetic, and always willing to go the extra mile for guests.
- **Experience**: At least 2+ years in a guest-facing role within the hospitality industry, preferably in a high-end restaurant or hotel.

**Join Our Team**

**Location**: Windmills, Qualcomm Raheja Commerce Zone Building, C9HJ+93G, Silpa Gram Craft Village, HITEC City, Hyderabad, Telangana 500081.

**Job Type**: Full-time

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Guest Facing Role: 2 years (preferred)

**Language**:

- English (preferred)

**Location**:

- HITEC City, Hyderabad, Telangana (preferred)

Work Location: In person

**Speak with the employer**
+91 9060483731

  • Guest Relation Executive

    2 days ago

    HITEC City, Hyderabad, Telangana, India AVASA HOTEL Full time

    Job Title: Guest Relation Executive Language: Hindi, Telugu, English Job Summary: The Guest Relations Executive is responsible for ensuring a high level of guest satisfaction by offering personalized service and support throughout their stay. This role involves welcoming guests, addressing their concerns, resolving any issues, and creating a positive and...

  • Guest Relations Executive

    7 days ago

    HITEC City, Hyderabad, Telangana, India RED RHINO CRAFT BREWERY AND INSPIRED KITCHEN Full time

    **Job Summary**: The Guest Relations Executive (GRE) is responsible for fostering positive relationships with our guests by providing outstanding customer service, resolving concerns, and ensuring all guests have a memorable experience. The GRE will act as the main point of contact for guest inquiries, special requests, and feedback, playing an essential...

  • Guest Relation Executive

    2 weeks ago

    HITEC City, Hyderabad, Telangana, India MEGHAVI WELLNESS SPA & SALON Full time

    We are seeking a dynamic, customer-oriented **Guest Relations & Operations Manager** to join our team at **Meghavi Wellness**, a thought leader in the Indian wellness industry. This role is perfect for individuals who are passionate about guest service, have a sales-focused mindset, and possess excellent communication and problem-solving skills. As part of...

  • Guest Relation Executive

    2 weeks ago

    HITEC City, Hyderabad, Telangana, India Sensys Technologies Pvt. Ltd Full time

    **Guest Engagement.** **Reservation Management.** **Problem Resolution.** **Customer Feedback.** **Brand Representation.** **Collaborate with Team.** **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule - Food provided - Paid sick time - Paid time off - Provident Fund Schedule: - Day...

  • Guest Relation Executive

    1 week ago

    HITEC City, Hyderabad, Telangana, India Sensys Technologies Pvt. Ltd Full time

    1. **Guest Interaction & Engagement**:* - Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression. - Address and resolve guest concerns, complaints, and feedback promptly and effectively, ensuring guest satisfaction. - Assist guests with reservations, special requests, and any questions about the menu or...

  • Guest Relation Executive

    7 days ago

    Hyderabad, Telangana, India PVR INOX LTD Full time

    *Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback...

  • Guest Relation Executive

    2 weeks ago

    Hyderabad, Telangana, India ADYAHR BUSINESS SERVICES PVT LTD Full time

    India's No 01 Amusement Park - **Wonderla Holidays Park** is looking for Guest Relation Executive(s) for Hyderabad Location **JOB Role** - Attend to guests courteously and deal promptly with their requests and queries. Collecting guest feedback forms. **JOB Description** - Welcome guests during check-in and giving a fond farewell to guest while checkout. -...

  • Guest Relation Executive

    2 weeks ago

    Hyderabad, Telangana, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Hyderabad **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with detailed...

  • Guest Relation Executive

    1 week ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer experiences...

  • Guest Relation Executive

    3 days ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad,Telangana **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer...