Guest Relation Executive

7 days ago

Salt Lake City, India Fenicia Hospitality Pvt Ltd Full time

**POSITION TITLE**:GUEST RELATION EXECUTIVE - GRE

**REPORTS TO**: Front officemanager / Asst. Front office manager

***:
Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the property and city. Check on guest movements, complete their pre-registration formalities.

**GRE DUTIES AND RESPONSIBILITIES**:

- Welcome guests during check-in and giving a fond farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Coordinating and multi-tasking job duties in a busy environment.
- Detailed Guest information
- Providing excellent customer service as per standards.
- Check on VIP reservations, complete their pre-registration formalities.
- Maintain up-to date information on current promotions, offers and packages
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Adhere to strict staff grooming and hygiene standards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
- Good command of the English language is essential, both written and verbal
- Must possess strong organization time management skills, attention to detail.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Professional in demeanors and presentation.
- Personable, enthusiastic, self-motivated and able to work independently.
- Observant, discriminating and detail-oriented
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Able to work morning, evening, weekend, holiday, and overnight shifts.

**EDUCATION**:
Must be able to read, speak, write, and understand the primary language used in the workplace. His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed in his/her relation with the Hotel guests, colleagues and staff.

**EXPERIENCE**: One years of Front Office experience, Minimum.

Salary Range: 12-15k per month with added benefits as per govt. compliance.

N.B : One time free duty meal and free accommodation. Separate accommodation for both Male and female respectively

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Flexible shift
- Weekend availability

Ability to commute/relocate:

- Salt Lake City - 700091, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Guest Relations Executive

    1 week ago

    HITEC City, Hyderabad, Telangana, India RED RHINO CRAFT BREWERY AND INSPIRED KITCHEN Full time

    **Job Summary**: The Guest Relations Executive (GRE) is responsible for fostering positive relationships with our guests by providing outstanding customer service, resolving concerns, and ensuring all guests have a memorable experience. The GRE will act as the main point of contact for guest inquiries, special requests, and feedback, playing an essential...

  • Urgent Requirement Guest Relations

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India The Stadel Full time

    **Job Summary** Greetings of the day!!!! We are urgently looking for an efficient guest relation executive. - Good communication skills in English and presentable. **Job Description: -** b)Handling inbound GRE calls from guests and assisting them accordingly. d) To update guests’ database and making calls on birthdays/ anniversaries. **Experience: -...

  • Restaurant- Guest Relation Executive

    3 days ago

    HITEC City, Hyderabad, Telangana, India Sensys Technologies Pvt. Ltd Full time

    Job Description: Guest Relations Executive (GRE) Location: SATTVA KNOWLEDGE CITY, Sy.no, 83/1, beside T-Hub, Hyderabad **Salary**: ₹18,000 - ₹20,000 + Service Points **Key Responsibilities**: **Guest Interaction**: Welcome guests warmly and ensure a seamless dining experience. Address guest inquiries, concerns, and special requests promptly and...

  • Guest Relation Executive

    1 day ago

    Salt Lake, Kolkata, West Bengal, India Raize the Bar Full time

    **She should welcome guests in a friendly and professional way**. Addressing and escalating customer complaints. Providing information about facilities, programs, and other services. Must possess strong organizational time management skills, and attention to detail. Must be guest service focused and a team player. A positive attitude and outgoing...

  • Guest Relation Executive(Female)

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Raize the Bar Full time

    **Freshers need not apply. Males need not apply.** **Need a smart and presentable female who should welcome guests in a friendly and professional way**, addressing and escalating customer complaints and providing information about offers, programs, and other services. Must possess strong organisational time management skills and attention to detail. Must...

  • Guest Relation Executive(Female)

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India Raize the Bar Full time

    **Shift timing will be 3 pm-12 midnight. Freshers need not apply.** **Need a smart and presentable female who should welcome guests in a friendly and professional way**—addressing and escalating customer complaints. Providing information about offers, programs, and other services. Must possess strong organizational time management skills, and attention...

  • Guest Relation Executive(Female)

    3 days ago

    Salt Lake, Kolkata, West Bengal, India RTB 2.0 Club Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Freshers need not apply. Males need not apply.Need a smart and presentable female who should welcome guests in a friendly and professional way, addressing and escalating customer complaints and providing information about offers, programs, and other services.Must possess strong organisational time management skills and attention to detail. Must be guest...

  • Guest Relation Executive

    5 days ago

    HITEC City, Hyderabad, Telangana, India Total Environment Hospitality Private Limited Full time

    **Welcome to Total Environment Hospitality Private Limited (TEHPL)** At TEHPL, we are passionate about creating rich, vibrant, and memorable experiences that evoke emotions and touch hearts. Drawing inspiration from nature, arts, and our cultural heritage, we provide extraordinary dining and hospitality at venues like Windmills, which celebrates music,...

  • Guest Relation Executive

    2 weeks ago

    Mumbai City District, India SILA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Company: SILA is a Real Estate platform driven by an entrepreneurial spirit. Our businesses include Real Estate Services which offer Facility Management, Contracting Solutions, and Real Estate Advisory. Our other businesses are Real Estate Development and Real Estate Asset Management. Over the past decade, we've executed an impressive expansion,...

  • Guest Relationship Executive

    1 week ago

    Salt Lake, Kolkata, West Bengal, India PPT- Perfect Place in Town Full time

    Greeting guests as they enter, and putting them on a waiting list as necessary. **FEMALE CANDIDATES ONLY** - Providing guests with menus and answering any initial questions. - Seating guests at tables or in waiting areas. - Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. -...