
L1 Support
4 days ago
Detailed JD *(Roles and Responsibilities)**L1 Support specialists**
Working experience with L1 Application support team for online portal- Created documents on frequently asked questions and troubleshooting questions.
- Knowledge of on Call P1 handling
- Monitoring the tickets & their response SLA's.
- Working on reports being sent out to customer management on issues
- Knowledge of doing Root Cause Analysis for the failures.
- Working with level 2 teams and development teams to find a fix and follow up to bring it to closure**Tools Exp**
Ticketing tool, Working experience in MAC,**Nice to have**:
Java- **starting 5:30 AM IST**)
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Voice - L1 Support
1 week ago
Bengaluru, Karnataka, India ATS FOOD PRODUCT Full timeTalent should have minimum 2+ Year experience in relevant technology/Project. This should exclude bench/training period. - Shifts are mandatory. - Assessments completion is mandatory, prior to attending the drive. Ensure registered mail id/phone number on Infosys portal used during registering and assessment are the same. Any changes will make the attempt...
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L1 Support Engineer
1 week ago
Bengaluru South, Karnataka, India Ample Full time ₹ 6,00,000 - ₹ 12,00,000 per yearIf you are passionate about providing exceptional technical support, solving problems, and growing your career in IT support, this is your chanceRole:L1 Support EngineerExperience:1-4 YearsSkills:Google workspace ,Jira & Octa
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Application Support L1
4 days ago
Bengaluru, Karnataka, India Gocool Inc Full timeThis position is ideal for individuals with strong foundational IT knowledge, excellent communication skills, and a proactive, problem-solving mindset. **Responsibilities** phone. issues, user/customer onboarding and cloud-based systems. - Experience in using debugging scripts written in languages **like shell and python.** **Job Description - L1...
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Hiring for L1
1 week ago
Bengaluru, Karnataka, India PradeepIT Consulting Services Full time**About the job Hiring For L1 & L2 Deskside Support Technician**: **Job description**: - **Experience: 2 to 6+ yrs**: - ** End Client**:Bosch, Kormangala, Electronic City - ** Payroll**: PradeepIT - ** Salary Range**: 2 LAC to 6 LAC - ** Type Service**: Full-time - ** Open Position** : 50 **Technical Experience**: - Incident management and usage of...
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Full Stack with L1
1 week ago
Bengaluru, Karnataka, India Nimiety Careers Full timesoftware, health check, monitoring and troubleshooting issues within the software environment, and identify and recommend solutions. Essential Responsibilities/Accountabilities: - Communicates and partners with product owners and business stakeholders to understand - Maintains software including installations, configurations, updates and patches,...
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Customer Support Associate
1 week ago
Bengaluru, Karnataka, India FloBiz Full timeCustomer Support Associate (L1) - Chat Process Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India FloBiz Full timeCustomer Support Associate (L1) - Chat process Customer Support Associate (L1) - Chat Process **About FloBiz** FloBiz is a neobank for small & medium businesses that aims to accelerate the growth of their enterprises through technology. Founded in 2019 by IIT & BITS alumni, FloBiz is a fintech backed by renowned investors like Sequoia Capital India,...
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Associate- Application Aws Support L1!
6 days ago
Bengaluru, Karnataka, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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SOC Analyst-l1
6 days ago
Bengaluru, Karnataka, India Zones Full time**Description** Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones - First Choice for IT.TM Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...
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Asset & Sparing Administrator -l1
4 days ago
Bengaluru, Karnataka, India NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...