Hiring for L1

17 hours ago

Bengaluru Karnataka, India PradeepIT Consulting Services Full time

**About the job Hiring For L1 & L2 Deskside Support Technician**:
**Job description**:

- **Experience: 2 to 6+ yrs**:

- ** End Client**:Bosch, Kormangala, Electronic City
- ** Payroll**: PradeepIT
- ** Salary Range**: 2 LAC to 6 LAC
- ** Type Service**: Full-time
- ** Open Position** : 50

**Technical Experience**:

- Incident management and usage of ticketing tools
- Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills

**Primary Responsibilities**:
- Desktop, Laptops, Workstations, Servers, MAC Books, Display Devices, Multi-function Printers, Zebra Printers, Plotters, IDE Clients.
- Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
- Troubleshooting & Reinstallation
- SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
- Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc.
- Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
- Virus scanning (Cameras/CD/DVD/USB Devices etc.,)

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