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L1 Technician

3 weeks ago

Bengaluru Karnataka, India NTT DATA Full time

**Req ID**: 326897

We are currently seeking a L1 Technician to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence, and ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Preferred Experience
- Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus.
- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
- Powershell/Shell scripting and automation experience is a plus.
- Passion for delivering timely and outstanding customer service
- Written and oral communication skills with internal and external customers

Basic Qualifications:

- 3+ years of overall operational experience
- 3+ years of OS/Cloud experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

**About NTT DATA