L1 Team Leader

2 days ago

Bengaluru, Karnataka, India Redis Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Summary :

Were hiring an L1 CloudOps Team Leader to build and lead our first-line cloud operations team.

This leader will combine technical know-how with operational rigor and people leadership to ensure high availability, fast response, and world-class support for our Redis Enterprise cloud environments.

Youll develop a high-performing 24/7 team that thrives on ownership, speed, and continuous improvement.

What Youll Do :

- Lead and grow an L1 CloudOps team, instilling a culture of accountability and excellence.

- Ensure 24/7 monitoring, rapid incident triage, and proper escalation to L2/L3 teams.

- Maintain SLA adherence and deliver clear operational reports to leadership.

- Build and continuously refine Procedures and incident response workflows.

- Partner with senior engineers to improve tooling, observability, and reliability practices.

- Guide the team through real-time events with calm, clarity, and decisive action.

- Balance structured process discipline with agility in high-pressure situations.

Location : India / Bangalore.

What You Bring :

- 3+ years in cloud operations, NOC, or support roles; at least 1 year in a lead or shift-lead capacity.

- Familiarity with AWS, Azure, or GCP, along with Linux troubleshooting fundamentals.

- Knowledge of monitoring tools, incident management, and escalation workflows.

- Excellent communication and interpersonal skills - able to coach, align, and inspire.

- Calm under pressure, operationally disciplined, and willing to dive in hands-on.

- Bonus : Knowledge of Redis or distributed systems.

  • Sales Team Leader

    8 hours ago

    Bengaluru, Karnataka, India Team Techqart Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    We are currently looking for an experienced Team Leader – Telesales to join our team. I got your reference from APNA Job Portal. Kindly look at the JD first.Job Title:- Team Leader – TelesalesLocation:- MG Road, BangaloreCompany:- Arnav Media & Entertainment Pvt. Ltd.Salary Range :- ₹30,000 – ₹40,000 per month* (depending on experience and...

  • L1 Support Engineer

    12 hours ago

    Bengaluru, Karnataka, India FirstHive Full time ₹ 1,90,000 - ₹ 20,00,000 per year

    Job description:Role: L1 Technical Support EngineerLocation: HSR layout sector 2, BengaluruShift: 24/7 with RotationalRoles AND Responsibilities: L1 Technical Support Engineers play a crucial role in providing initial support and troubleshooting for technical issues reported by customers or end-users. Here are some key skills required for this role:Technical...

  • L1 Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Photon Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    -Being able to use applications like ServiceNow / Slack / MS Office/JIRA/PagerdutyAccept & registers Service Calls/ Tickets Classify Service Calls/ Tickets according to the specified options(L1, L2 & L3) - Collecting and documenting relevant data related to nature of issues - Troubleshooting reported issues and routing tickets to appropriate groups -...

  • L1 Support

    6 days ago

    Bengaluru, Karnataka, India Tarento Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About Tarento:Tarento is a fast-growing technology consulting company headquartered in Stockholm, with a strong presence in India and clients across the globe. We specialize in digital transformation, product engineering, and enterprise solutions, working across diverse industries including retail, manufacturing, and healthcare. Our teams combine Nordic...

  • Team Leader

    8 hours ago

    Bengaluru, Karnataka, India Resource Drive Consulting Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    For Team Leader: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English. CTC Upto 5 LPAFor Assistant Manager: Minimum...

  • L1/L2 Production Support

    2 weeks ago

    Bengaluru, Karnataka, India Broadridge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Are you an experienced professional looking for your next big opportunity in L1/L2 Production or Application Support? Dont miss our in-person interview drive happening on Thursday, 25th Sep 2025 Role: L1/L2 Production / Application Support Work Location: Bangalore Drive / Walk-In Location: Bangalore Experience Required: 16 years Required Skills: Strong SQL,...

  • Software Engineer L1/l2

    3 weeks ago

    Bengaluru, Karnataka, India GlobalLogic Full time

    2 year proficiency in C C - Hands on experience in LTE 5G RAN and L1 L2 protocols i e CU DU RU software - Knowledge of 3GPP standards - Expertise in Linux Networking - Proficiency in SW verification and troubleshooting - Experience with test tools and simulators - Proficiency in multi-core CPU system programming - Preferred expertise in real-time...

  • L1 / L2 Support Analyst

    2 days ago

    Bengaluru, Karnataka, India Hudini Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    If you are passionate about providing excellent customer support and troubleshooting technical issues, we are seeking a dedicated individual to join our team as an L1 Support Analyst.Role –We are looking for an L1 Support Analyst 1 who can.• Provide first-level technical support to end-users via phone, email, or chat. Troubleshoot and resolve software...

  • Team Leader

    2 days ago

    Bengaluru, Karnataka, India Magicbricks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMagicbricks is India's No 1 Property Site and offers innovative solutions for all property needs. We provide a dynamic and challenging work culture that aims to bring out the best in employees by fostering creativity and confidence. Magicbricks enables buyers and sellers to locate properties and access valuable real estate information....

  • Team Leader

    11 hours ago

    Bengaluru, Karnataka, India PM Hr Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position- Team LeaderB2B international sales experience mandatory.International BPO experience required.Premium US process